Recommendations

Proven expertise delivering real impact for residents

Recommendations

Discover how my strategic support and operational expertise have helped housing providers across the sector transform their services and deliver meaningful outcomes for their communities.

Helen Scurr FCIH

Company and Executive Director at ARK Consultancy Limited

Lisa is an outstanding leader and housing professional, we have worked with Lisa over a number of years on diverse projects. She has lead business transformation leading to service improvements. Lisa’s portfolio is extensive having responsibility for housing management, supported housing and new business initiatives. A dedicated team player committed to continuous improvement and service excellence. I would highly recommend Lisa as a valuable asset to any business.

Ian Harries

Retired Managing Director at Harries Associates

Lisa is a rising star in the housing world. She is dedicated, reliable, hard working and innovative, always seeking ways to improve the wide range of housing services she manages to provide efficient and effective services for her customers.

She was one of the key managers who helped Gloucester City Homes achieve Audit Commission 3 star service excellence and Customer Service Excellence and is also one of the reasons why Gloucester has excellent prospects of continued improvement.

Angie Marshall-Smith

Partner at Abovo-Consult

I worked with Lisa and the Senior Management Team at Gloucester City Homes throughout its transition from ALMO to Registered Housing Provider by means of Large Scale Voluntary Transfer (LSVT) in March 2015. The process all-in-all took around 2.5 years.

Throughout that time, Lisa proved her skills in housing management and also in particular in terms of managing negotiations. She showed a keen willingness to be involved in the major land and commercial transactions with the Council. Her calm and gentle manner was ideal for this situation and we quickly found a route through some difficult discussions with Lisa taking the lead. She was also willing to learn from the process and develop new skills, taking advice where necessary.

Lisa has always been very polite and friendly to work with and I look forward to working with her at some time in the future.

David Powell FCPFA

Non Executive Director. Advice and support for Public Sector and not for profit organisations

As Chair of the Acivico Board, I work with Lisa as a fellow Board member. She combines strong strategic insight with a practical understanding of service delivery, supported by commercial awareness that strengthens policy, governance and resource decisions.

Lisa brings a thoughtful and collaborative approach to complex issues and consistently demonstrates integrity, professionalism and a strong commitment to delivering positive outcomes for the shareholder. Her ability to analyse challenges and clarify governance matters makes her a valued colleague.

I would not hesitate to recommend Lisa for a Board position. Her capability and professionalism would make her a significant asset in any Non‑Executive role.